Refurbished enterprise hardware, held to a standard you can audit.
WinSys deploys and refreshes Windows fleets for large organizations: kits to the doorstep, infrastructure to the rack, every unit warrantied and every disposition documented to the serial.
Who we are, in the terms a procurement team asks in.
WinSys is a refurbished IT hardware company. We buy, recondition, warranty and deploy Windows-based equipment from Dell, HP and Lenovo, and the infrastructure that sits behind it, for organizations that measure a vendor by whether the shipment lands, the unit works, and the paperwork holds up.
- W-9 on file
- Certificate of insurance on request
- References on request
Two lines. One intake process, one warranty, one point of contact.
End-user compute
Work-from-home kits and on-site refreshes. Windows desktops, laptops and monitors from the major OEMs, consolidated with peripherals and shipped to the employee or staged at the building.
- Laptops & desktops Dell / HP / Lenovo
- Monitors 22″–34″, incl. ultrawide
- Webcams, headsets, docks, cabling, imaging Kitted
- Direct-to-employee kits North America
- On-site refresh crews Brick & mortar
Infrastructure
Servers, networking and storage, reconditioned, burned in, and shipped with the same warranty terms as an endpoint. Configured to your build sheet before it leaves the floor.
- Rack & tower servers 1U–4U
- Switching & routing Access to core
- Drives & storage arrays SAS / SATA / NVMe
- Memory, CPUs, transceivers Spares pool
- Burn-in under load 24 hr
The lines share a process deliberately. A refresh that replaces two hundred laptops usually also touches the switch closet, and a single vendor across both means one warranty, one RMA path and one invoice.
Eight controlled stages. No exceptions.
Every returned or recovered asset moves through the same sequence, in order. A unit that fails function at any stage is pulled to repair or reclaim. It does not ship on a partial pass.
-
Intake
Tracking label scanned and tied to the order. Packaging, hardware, and serial numbers confirmed against manifest. Receipt verified within 2 business days.
EvidenceSerialized intake log -
Secure staging
Hardware sequestered in a restricted-access processing zone. Peripherals, cables, and accessories verified and logged.
EvidenceChain-of-custody record -
Sanitization
Drives wiped to NIST SP 800-88 Purge, verified via read-back. Media that cannot be verified is physically shredded and certificated.
EvidencePer-serial wipe log; destruction certificate for exceptions -
Diagnostics
Exterior and internal inspection: physical damage, latch function, loose screws, cable seating. RAM matched, seated, and diagnostic-tested. Storage checked for connection integrity and health status.
EvidencePer-unit diagnostic log -
Configuration
Correct system image confirmed, OS activation verified, drivers and updates applied. Serial number and Certificate of Authenticity validated against records.
EvidenceBuild-sheet match -
QA gate
Full functional check: OS boot, BIOS recognition, peripheral test, short-form hardware diagnostics.
EvidenceTechnician sign-off, initials + date -
Kitting
Components consolidated into a single parcel, scanned for accuracy, and independently reviewed by a second technician before the package is sealed.
EvidenceDual-verification record -
Dispatch
Damage-prevention packaging, active carrier tracking, and dedicated support for any delay, loss, or damage in transit.
EvidenceTracking confirmation
Every unit is graded against a published scale before it is listed as available. The grade is cosmetic; function is pass/fail, and a fail never ships. We primarily ship Grade A.
| Grade | Cosmetic condition | Function | Typical use |
|---|---|---|---|
| A | No visible wear at arm's length. Screen free of blemish. | Full pass | Executive, client-facing |
| B | Light wear on palm rest or lid. No screen defect. | Full pass | General deployment |
| C | Visible scuffing or discoloration. | Fail | Pulled to repair or reclaim. Never shipped. |
Battery health is tested and reported per unit, not per lot. A battery that tests below 80% of its design capacity is replaced before the unit is graded.
Sanitized, verified, certificated.
Incoming assets are treated as if they carry live data until proven otherwise. Drives are DOD wiped to NIST SP 800-88 Purge, verified by read-back, and reported by serial number. Media that cannot be verified is destroyed, and the shred appears on the same certificate as a destruction line.
Certificates are issued per engagement and retained for the life of the contract plus three years, retrievable by asset tag or serial.
Thousands of kits, one address at a time.
The end-user side of the business is a fulfillment operation as much as a hardware one. A kit is picked, assembled, tested as a set, boxed with a printed setup card and dispatched against your HR feed: new starter, replacement or refresh.
| Service | Standard | Notes |
|---|---|---|
| Kit dispatch | 48 hours from ticket | Stocked configurations |
| Peak throughput | 3,200 kits / month | Sustained, multi-site |
| On-site refresh | Scheduled crews | After-hours and weekend windows |
| Reverse logistics | Prepaid return label in every kit | Recovery tracked to serial |
Processed by certified facilities. Support you can count on.
Processing is performed by Microsoft Authorized Refurbisher (MAR), R2v3, ISO 9001, ISO 14001, and NAID AAA certified facilities.
Standard warranty is twelve months, parts and labor, on every unit regardless of grade. Extended coverage to five years, with Accidental Damage Protection (ADP), is available at quote. Advance replacement ships before the failed unit is returned, so a user is not waiting on a shipping lane. The warranty is carried by WinSys.
| Term | Standard | Extended |
|---|---|---|
| Coverage | 12 months parts & labor | Up to 60 months parts & labor, with Accidental Damage Protection (ADP) |
| Replacement | Labor, hardware and software | Advance ship, next business day |
| DOA window | 30 days, no-questions swap | 30 days, no-questions swap |
| Spares pool | Optional, held at our site | Included |
How a first order usually starts.
Send a build sheet or a headcount and we will come back with availability, grade mix, lead time and a firm price. Most first engagements are a pilot of twenty-five to fifty kits, which is enough to test the box, the setup card and the RMA path before anyone commits a fleet to it.